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Connector 365 CTI for STARFACE
Seamlessly Connect Microsoft 365 Business Central with STARFACE CTI for Enhanced Communication Management
Keeping track of phone activity can be a hassle, especially when constantly switching between the STARFACE client and Microsoft Dynamics 365 Business Central environment. This can cause unnecessary breaks in workflow and productivity. Our solution seamlessly integrates these two systems, enabling users to efficiently manage their phone activity within the Business Central environment. This results in a more streamlined and productive workflow, reducing the need for constant switching between different applications. With our solution, businesses can improve their communication management and enhance their overall efficiency.
Full Description
With the Connector 365 CTI for STARFACE, businesses can seamlessly integrate their Microsoft Dynamics 365 Business Central environment with their STARFACE CTI solution. Our solution offers a multitude of features to help businesses fully utilize their STARFACE solution, enabling them to turn their Business Central environment into their CTI hub.
Our solution includes a log for all incoming and outgoing calls, allowing businesses to keep track of call times for invoicing purposes or for other internal tracking purposes. Additionally, our solution allows for the automatic opening of contacts for incoming calls, making it easier for staff to quickly access customer information during a call.
With the ability to create groups for certain users, businesses can better manage their communication workflows and ensure that calls are directed to the appropriate individuals. Our client also displays who group members are on a call with, providing greater visibility into ongoing conversations.
Overall, our solution offers businesses a streamlined and efficient way to manage their phone activity and improve their communication management. By leveraging the power of both Microsoft Dynamics 365 Business Central and STARFACE CTI, businesses can enhance their overall productivity and workflow.
USP
Key features
The Connector 365 module for STARFACE and Dynamics 365 Business Central allows businesses to link their phone system with their ERP system. With this integration, users can easily view missed calls directly within their Business Central environment, even when no user is currently logged in.
Keywords
CTI
STARFACE
Telephone
Calling
Specifications
Countries
Czech Republic
Denmark
The Netherlands
The United Kingdom
Finland
France
Germany
Hungary
Iceland
Italy
Norway
Poland
Portugal
Spain
Sweden
Industry
All (Horizontal)
Product(s)
D365 BC
D365BC SAAS
Retail price range €
- D365BC:
Purchase: 990€
Subscription: 45€/month - D365BC Saas:
4.90€/user/month annual payment
6.40€/user/month monthly payment
Implementation time
0 hours
Complexity
Easy
(No training required)
Fair
(Follow online training)
Complex
(Extensive training course required)
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