Thank you for meeting us at Directions EMEA 2022! Please find Companial‘s Directions EMEA 2022 session resources on this page.

Sessions:

Anatomy of the Managed Service

With cloud customers’ expectations changing, incident-based support is no longer the preferred engagement model. Today, customers expect their service provider to deliver service at the pre-agreed level. As managed services within the Microsoft ecosystem deliver ~45% of the platform’s profitability, now is the right time to develop or improve managed service offerings within your organization. In this session, we will show you how by exploring topics like: 

Agne Balkeviciute-Lajiene

Agne Balkeviciute-Lajiene

Service Line Manager and a positive soul

Martina Plathe

Partner Success Manager

MCPP – What does the program mean for Dynamics Partners, and how can you best prepare for it?

This session will focus on understanding the impact of the change from the Microsoft Partner Program (MPN) to the Microsoft Cloud Partner Program (MCPP) and how you, as a Dynamics Partner, can navigate this change. We will cover how your business will be impacted, and how you can reap the most benefit and ensure a smooth transition to the new Microsoft Cloud Partner Program. 

Robot Process Automation – Permanent Solution or a Quick Fix?

A distinctive look at Robotic Process Automation (RPA). Should it be only used to automate legacy systems? Or can it be a good quick fix for any system until a permanent solution is found? Join us for this session to find out how RPA is best used. 

Andrius Sirtautas

D365 CRM/Power Platform Technical Consultant

Tine Starič

Business Central Developer

Business Central Self-Service Portal with Power Pages

Join this session for an overview of how to integrate Business Central to Dataverse and set up a Power Pages engine that allows you to build a powerful self-service portal for your customers, partners, and/or suppliers. 

Optimizing CSP profitability

Even though Microsoft Partner’s licensing profitability is a fraction of that of IP, Managed services, or Project services, there are still best practices to optimize it. During this session, we will dive into details of licensing business (Microsoft Cloud Solution Provider program (CSP)), including: 

Agne Balkeviciute-Lajiene

Agne Balkeviciute-Lajiene

Service Line Manager and a positive soul

Tautvydas Dagys

Power Platform and CRM team leader

Protect your Intellectual Property within Power Platform Solutions

It’s not a trivial story. Learn about weak and strong points of IP protection within Power Platform as well as native and custom tools and techniques to achieve it.