Complaint Management
Description
With Complaint Management functionality users can:
- Define the type (e.g., product quality, billing, shipping), status (e.g., open, solved, closed), and priority level for each complaint or non-conformity
- Set different status steps per complaint type
- Add comments, link documents, and assign tasks to employees
- Contain all the information about the complaint in the complaint card
- Track all interactions with the complaint contact
Introductory Demo
Specifications
Screenshots
Included in Empowered Business Central for
Wholesale and Distribution
Retail
Professional Services
Prerequisites
Companial Membership
Countries
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Ireland
Italy
Netherlands
Norway
Spain
Sweden
Switzerland
United Kingdom
Bulgaria
Cyprus
Croatia
Czechia
Estonia
Greece
Hungary
Latvia
Lithuania
Malta
Poland
Romania
Slovakia
Slovenia
Languages
English
German
Spanish
Italian
You can order Empowered Business Central directly from Companial Marketplace. If you are not a member yet, inquire here.
More functionalities:
