Chris Parkes

Business Development Manager for D365 CRM & Power Platform Whilst we all know that the C in CRM (or CE) stands for Customer, for many partners in our community and for us, our first association would usually be linked to Chris. Whether you meet Chris at an (online) event, attend one of his webinars or listen to his latest podcast episode, he is all about Dynamics 365 and its inseparable link with the Power Platform. Apart from this ambassador role, his true passion is helping translate a vision into simplified actions that partners can take to enable them to succeed and grow.

Unlocking Intelligent Automation: Combining AI, Copilot Studio Agents, and Power Automate

09/10/2025 di Chris Parkes

This article outlines why Power Automate remains essential, even in an AI-first world.

Microsoft Monetization Model – From Agent Creation to Consumption via Companial

01/08/2025 di Chris Parkes

This article explores the key components of how Microsoft are monetising their Agents and highlights how Companial can support partners in navigating the journey from … Leggi tutto

An Overview of Upcoming Agents in Dynamics 365 & Business Central

29/07/2025 di Chris Parkes

The evolution of AI within Microsoft Business Applications continues to accelerate, and with it comes a new wave of intelligent automation. Among the most exciting … Leggi tutto

Contact Center – The Newest Business Application in the Microsoft Dynamics Portfolio

26/06/2025 di Chris Parkes

Microsoft Dynamics 365 Contact Center is the latest addition to the Dynamics 365 portfolio, designed to revolutionise customer service operations through AI-powered automation, omnichannel engagement … Leggi tutto

Model-Driven, Canvas, and Microsoft 365 Apps: An Overview and Core Licensing Differences

28/05/2025 di Chris Parkes

As organisations continue to explore the capabilities of Microsoft’s Power Platform, understanding the distinctions between different types of apps, be they Model-Driven, Canvas, or Microsoft … Leggi tutto

Going Beyond Business Central Extensions with Power App

08/05/2025 di Chris Parkes

This article explores when and why you should consider using Power Apps instead of extensions within Business Central to help you understand when to think … Leggi tutto

The Evolution Copilot

14/05/202530/04/2025 di Chris Parkes

Microsoft Copilot for Sales is Microsoft’s AI play within Dynamics 365 Sales and Microsoft 365, and has started to transform the way sales teams operate, … Leggi tutto

Understanding Dynamics 365 Sales: A Simplified Guide

29/04/2025 di Chris Parkes

This article explores what Dynamics 365 Sales is and why it is particularly relevant to Dynamics Business Central partners.

Licensing of Dataverse for Dynamics 365

19/03/202519/03/2025 di Chris Parkes

This article will provide an overview of the licensing options available for Dataverse, helping you make informed decisions to help drive business growth.

Understanding Microsoft Dataverse: A Simplified Guide

07/04/202506/03/2025 di Chris Parkes

Discover the power of Microsoft Dataverse in this simplified guide! Learn about its origins, integration with Business Central, and how Microsoft partners can leverage it … Leggi tutto

Dynamics 365 & Power Platform – Special Interest Group

03/10/202530/06/2024 di Chris Parkes

13th November, 2025 | The Special Interest Group is designed to help partners gain a deeper understanding of the capabilities of the Microsoft Power Platform, … Leggi tutto

Multiplexing | Companial Talkie

02/08/202416/11/2023 di Chris Parkes

In this edition of Companial Talkie, Chris Parkes talks with Ursula Koller about Multiplexing.