
SOLGARI
All-Channel Communications
Delivering on all communication requirements: customer care, sales, marketing, surveys & automation.
Handles all channels, both live agent and automated, and store and view those conversations in one, secure and compliant environment. We have specific proven business accelerator solutions for Healthcare, Manufacturing, Financial Services, Retail, Non-Profit and Government.
Full Description
Our clients can handle all channels, enabling a wide range of use cases for industry, including:
- Retail, Utilities & Non-Profit: Handle all-channel client care and sales, create, send out and collate automated voice and SMS customer surveys, all directly integrated with CRM or via standalone webphone through the browser
- Manufacturing: Automated product orders and fulfilment updates using SMS, voice, or third-party channels
- Healthcare & Government: Public healthcare contact tracing using SMS, automated voice, or third-party channels, updating CRM in real time
- Financial Services: Automated product communications with compliant recording and archiving of all conversations across all channels
- Real Estate, Media and Communications, Recruitment and many more.
Solgari’s All-Channel Communications solution is fast and easy to implement, with clear documentation and an expert global support team on hand. Clients grow and scale quickly by adding users and services to this integrated cloud software solution with no need for hardware or software, delivered globally with our local carrier and SMS capability.
USP
- Unrivalled blend of communication channels for inbound and outbound Customer Service, Sales and Marketing
- High speed to value – Solgari’s 100% cloud-native approach ensures that customers can go live on the service in days
- Tier 1 – Solgari is a licensed carrier with exceptional call quality and the ability to port and provide numbers globally
- Fully configurable – Solgari can meet any customers’ specific requests in terms of desired channels, automation needs, or CRM integration
- Scalable – Solgari’s solution can accommodate user numbers from 10 to 1,000, at the most cost effective rates, with no drop in conversation quality
Keywords
Contact Center
Communications
Omni-channel
Customer Service
Automation
Screenshots
Solution demo
Specifications
Countries
Czech Republic
Denmark
The Netherlands
The United Kingdom
Finland
France
Germany
Hungary
Iceland
Italy
Norway
Poland
Portugal
Spain
Sweden
Languages
Czech
Danish
Dutch
English
Finnish
French
German
Czech
Hungarian
Islandic
Italian
Industry
All (Horizontal)
Products
D365 Family
Power Platform
Retail price range €
! Based on average customer
From 106€
To 185€
Implementation time
! Based on average customer
- 1 hour
Complexity
Easy
(No training required)
Fair
(Follow online training)
Complex
(Extensive training course required)
You can buy this solution directly with your Companial account. If you don’t have the account become a member.