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Microsoft’s New Commerce Experience

What is it?

Since March 10, 2022, the New Commerce Experience Cloud Solution Provider program (NCE-CSP) has been the program to add new Microsoft Cloud customers.

What are the benefits for you as a Microsoft Partner?

Microsoft delivers a simplified engagement experience for partners and customers with the NCE, plus the new Microsoft Commerce Incentive (MCI) program. Customers add accelerator for CSP partners in FY22 with rewards for additional growth for up to 12 months following initial customer acquisition, with no max cap.

Read on to learn more  or contact us today!

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What do you need to know?

When you are thinking about the NCE within the Microsoft CSP, remember that NCE brings no change in Microsoft products or in Microsoft product licensing principles. The change NCE brings is related to the Product terms.

The key changes in Product terms:

No ability to decrease seat numbers before the subscription term ends

Price increase for shorter subscription terms: 1 month (at 20% price premium)

What do you need to do?

1. Learn details of the NCE, assess your organization’s readiness, identify and prioritize gaps, and build a plan to close these.
Check: 3 Actions to Prepare for the New Commerce Experience?

2. Plan to migrate any existing customers still on legacy CSP to NCE.
Microsoft continues to support legacy-CSP subscription auto-renewal functionality for customers on legacy-CSP, though Microsoft channel incentives for the legacy-CSP expires December 2022 (details here).

How Companial supports you

Competency

Your Companial Partner Success Manager is here to consult on the program details and tactics.

Resources for Companial partners

  • Understanding Microsoft’s New Commerce Experience
  • Recommendations
  • FAQ (EN, DE)
  • Office hours recordings
  • Operating guide
  • Chronological updates and video content summary

Library of the latest Microsoft announcements.

Capacity

Companial is the only official SMB ERP Distributor and Indirect Provider serving the full Dynamics 365 (on-prem and cloud) and Microsoft’s development center – we are here to support you on the Legacy CSP to NCE migrations or on-prem to cloud migration struggles.

 

Capability

Companial Marketplace reduces the effort for order handling, it is the best tool to order and bill CSP products and ISV solutions in the most efficient way. As a result, you’ll offer a better service experience for your customers:

  • Ease of ordering all CSP products in one environment.
  • Simplified billing process with 1 monthly invoice.
  • Extensive list of ISV solutions to add your order.
  • A dedicated environment for your customer self-service.

The Companial Marketplace is a platform but transacting with Companial guarantees end-to-end support. Our dedicated Partner Care team is there to advise or guide you where needed.

Every Companial partner has immediate access to the Companial Marketplace and Partner Care team. Are you not a Companial partner yet? Review our Membership options.

Community

Benefit from the Collective Knowledge of Companial community: through our events, we facilitate and stimulate collaboration. Stay informed, meet, discuss, hear concerns, learn, benchmark with other Partners and develop on both product and commercial level.

Not a Companial member yet? Contact us to discuss how Companial can support you!

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