Practical Learnings and Tips from Running and Managing 1000+ Customer Installations in the Cloud
Have you ever considered how many resources are needed to run your customer’s installation? And what if there is not one, but more than one thousand customers? Things could get out of control very fast. In this session, we’ll share some practical tips and tricks on how to run and manage customer installations!
Agenda
- Understanding the scale of infrastructure needed
- How to ensure security
- How to ensure partner satisfaction while maintaining costs
- Scalability of the service (workforce vs automation)
Cloud Service Manager
Žygimantas Velička joined Companial (formerly 1ClickFactory) in 2019 as a cloud service consultant, providing technical support to Microsoft Dynamics NAV/Business Central Partners. Velička has experience in a variety of roles, from NAV Developer to Cloud Service team lead. For the past 2 years, Velička has been leading the support team; delivering Microsoft Dynamics NAV/Business Central on Microsoft Azure training for Partners; leading pre-sales consultations to Partners and colleagues; as well as performing core infrastructure setup, maintenance, and troubleshooting tasks.
Žygimantas Velička joined Companial (formerly 1ClickFactory) in 2019 as a cloud service consultant, providing technical support to Microsoft Dynamics NAV/Business Central Partners. Velička has experience in a variety of roles, from NAV Developer to Cloud Service team lead. For the past 2 years, Velička has been leading the support team; delivering Microsoft Dynamics NAV/Business Central on Microsoft Azure training for Partners; leading pre-sales consultations to Partners and colleagues; as well as performing core infrastructure setup, maintenance, and troubleshooting tasks.
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