Co-Orga GmbH's Journey of Innovation and Excellence

At Co-Orga GmbH, the Managed Services model has revolutionized customer satisfaction. Through long-term contracts, Co-Orga proactively ensures seamless operations, minimizing downtime and elevating overall satisfaction.

Founder Vit Coufal emphasizes, “Our low churn rates reflect our client’s contentment. To sustain this success, we’re focused on acquiring more customers and keeping them highly satisfied.”

Co-Orga’s unique approach involves bundling Microsoft services with their proprietary offerings, delivering a comprehensive “Managed Microsoft 365” package. By fusing Microsoft 365 with third-party services and in-house expertise, Co-Orga provides clients a one-stop solution/service.

“We introduced ‘Managed Microsoft 365’ in 2020, combining Microsoft services, third-party tools, and our expertise. This comprehensive package ensures our clients receive seamless, integrated solutions tailored to their needs,“ says Jens Graven, Vice President of Co-Orga GmbH.   

Co-Orga’s typical clientele comprises small to mid-sized organizations with 100 to 150 employees. They have successfully offered end-to-end services, seamlessly integrating IT infrastructure, Microsoft 365, and Microsoft Dynamics 365 Business Central. This strategy has proven fruitful, enhancing customer satisfaction and loyalty. 

“It’s uncommon to find a customer solely utilizing Business Central without Microsoft 365. In scenarios where different companies cater to the same client, providing end-to-end services proves highly effective. In such cases, if I were managing Business Central without Microsoft 365 licenses for a specific client, I would make every effort to secure those licenses. It’s essential to offer comprehensive solutions to enhance client experience and streamline their operations,“ says Jens.